Privacy Policy

Information we collect

• Profile information: full name, company name, telephone number, preferred contact method and billing address you provide in your account.
• Verified email address: used to identify your account and send service communications.
• Billing references: Stripe Customer ID, Subscription ID and Checkout Session ID. We do not store full card numbers, CVC or other raw payment data — these are held securely by Stripe.
• Onboarding information: business details, target audience, goals, platforms, competitors and brand assets you share so we can deliver the service.
• Marketing consent: recorded separately and never pre-selected.

How we use your information

To deliver your subscription, process payments through Stripe, communicate about your service, and improve our offerings. We do not sell your personal information.

Payment processing

Payments are processed by Stripe. Cinderline Creative Media stores only safe references (such as card brand and last four digits) and never receives or stores your full payment details.

Data retention

We retain your profile and subscription references for as long as your account is active and as needed to provide the service and maintain records.

Contact

Questions about privacy? Email cinderlinecreativemedia@gmail.com.